I felt compelled to give my testimony on how I was treated by your practice. The treatment is exemplary of what the term "valuing the needs" of the patient should be. I was in an accident which left me in a lot of pain. I have spent massive amounts of money and time being treated by physical therapy and taking pain killers prescribed by doctors but to no avail. I had the pleasure of hearing about NovaSpine and have been amazed by the results.
It has been interesting to see that the care has not only been to the treatment of my pain, but to my overall well-being. I have been extremely fortunate and honored to have both Dr. Baker and Dr. Tom treat me. They did not just diagnose the issue; they treated the matter with the highest caliber of care. They informed me in laymen terms the issue I have, treatments available and timeframes when I would receive relief. Not only the amount of pain has decreased, medications have decreased by over 70% and alternative medications that are not addictive and more effective have been prescribed.
The part that truly amazed me is that they cared to venture through my medical history to discuss issues that could possibly prevent later ailments. It has become a normal part of my appointments to see if I am following their recommendations. I call that care. The staff at this practice showed me the same level of excellence of care. From the receipt of the phone call for the treatment, triage being performed, I.V's being inserted into my arm, anesthesia given, treatment and recovery; there is never a lapse of care.
The treatment protocol given will be an ongoing process but I know that the treatment given at this practice will always be of the highest standard. Thank you for taking the pain away.
We have been very pleased with our experience at Dr. Toms office. The office staff members and nurses are always cordial and helpful. Dr. Tom takes the time with his patients and their families to answer questions clearly. Best of all the results, my mother is pain free, we highly recommend Dr. Tom.
To anyone out there living with back pain as I have since 1989. I have grown exhausted being treated by different doctors who have used injections and narcotic medications without much relief. After seeing Dr Baker 3 times, I am pain free for the first time in twenty six years. He will have my gratitude and prayers forever!
Dr. Baker, I want to personally say how grateful I am for your generosity and professionalism with respect to honoring my appointment despite the fact that my medical insurance did not cover the costs. As far as I'm concerned you went above and beyond the call of duty. You might need to be careful.................you're giving doctors a good name.
Thank you and the very best wishes to you.
When I first went to Dr Tom I could not walk without crutches. I can now walk and do things I could not do in the past. He is Very concerned about one's health. I would highly recommend him. I don't know where I would be without him.
Dr Tom & Staff, as a first time patient, I was apprehensive. What I found was a team! You and your staff worked so well together and everyone was so pleasant. I certainly will recommend Dr Tom and staff at NovaSpine to anyone in need of pain management.
"Dr Baker, thank you for your compassion, humor & honesty. You always make me laugh. You are a wonderful doctor - but even more important than that - you are a great person. You have a great deal of integrity. I so appreciate & respect you!!
- Karen H.
"I had back surgery a while ago and even though it helped a great deal I was still left with excruciating pain. Dr Tom has helped me so much that the pain has disappeared almost completely, which is heavenly!
I feel so blessed to be relieved from this pain and I can't recommend Dr Tom enough, not only is he highly knowledgable but he is extremely personable, kind and a very Neat person! Along side this his staff members are extremely helpful and friendly, visiting Dr Tom's office has been a pleasure".
- Janet E.
"I went to see Dr. Tom 1 ½ years ago for the pain I had in my lower back. After conferring with him and having a CT scan, he decided I needed a series of injections in my back. After 3 injections I was pain free and had remained pain free until a couple of weeks ago, when I called where he worked and found that he was no longer with them. I found him in Gilbert, which is 25 miles from where I live. But I wouldn’t have cared if it was 50 miles away. He is one great doctor as far as I am concerned and his staff are really great. You immediately feel you have made friends for life. I now have had 2 injections and am almost pain free again. Today I get the last injection. So anyone out there that is suffering, I would advise you to call this number and set up an appointment, 623 777 4747".
- Merle S.
As I continue care with you, I wanted you to know how much I truly appreciate all that your staff and you have done and continue to do. At times, I would come in crying, frustrated, angry not being able to figure out why I am in pain daily and want to give up. Other Dr's, as I have experienced in the past, write a prescription for you and basically see you later. You are completely opposite. You truly and genuinely care about each of your patients and it shows! You care so much for your patients, you are honest with them and treat them like they are one of your family members, that to me is priceless. You pick me back up and always take the extra steps trying new procedures to help me live life with not being in pain 24/7. You never give up!!! That is what a true Dr. does for their patients. You never hesitate giving your cell number to your patients because again you truly care for them and are there at anytime! Every time I hear someone com plain about back problems, I shout out right away ,go to Dr Baker! He is the best and truly cares!
I am so grateful to you for giving me my life back. Due to various injuries and accidents I have struggled with chronic neck pain my entire life. I have been treated with everything from physical therapy to accupuncture. I have also seen other pain management doctors and I can clearly say you are the best. Your training and expertise as well as your caring attitude have been a real gift to me. I have been able to get range of motion back and actually begin to strengthen my upper body for the first time in thirty years. Your staff is also amazing. I am so happy to have been referred to you!
Dr Tom, The injections you have given me have made me feel like a New woman, I can not wait to see you again soon!
I wanted to thank Dr Tom for helping me achieve my dream of climbing Mt Kilamanjaro. Two weeks before leaving on my trip I could not walk more than 1 city block due to back pain. After 2 injections I was pain free and climbed 19,710 ft to the summit.