At NovaSpine Pain Institute, we are committed to complying with and exceeding all of the recommendations that have been made by the various governing boards as a means of preventing the spread of COVID 19. We have amped up our cleaning and thoroughly clean each treatment room and patient care area after every use. We are using the recommended cleaners for optimal germ-killing results and clean not only all of the surfaces but also doorknobs and any surfaces that could have been touched during a visit. Every night the rooms are completely stripped for what is called a terminal clean with a very strong antibacterial cleanser.
We continue to practice social distancing and require all staff, patients and visitors to wear a face mask while in our office. We require any patient who feels ill with a cough, fever, body aches or sore throat on the day of their scheduled appointment reschedule that appointment. If it is determined that a patient is ill upon arrival to an appointment, they will be asked to leave and reschedule their appointment. There will be no exceptions.
Our staff has all had special training in COVID 19, both with identifying it and preventing the spread of it. They have been instructed to stay home if they are ill with any of the symptoms of the virus and will not be permitted to return to work until they have clearance from a physician as an added safety measure for our patients.
If there is anything that we can do to help you during this time don’t hesitate to let our staff know.