Patient Feedback

NovaSpine Pain Institute -  - Pain Management

NovaSpine Pain Institute

Pain Management in Sun City, Sun City West and Gilbert, Arizona

238 total reviews

NovaSpine Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 238 reviews with an average rating of 4.92 out of 5 stars. Please read what others are saying about NovaSpine Pain Institute below, and as always, we would love to collect your feedback.

Paul M.
Submitted 09/15/20
I am new to the pain center and had an injection done today, the staff and Dr Baker were awesome. The procedure was completed very quickly and with very little discomfort. Very pleased with the whole process.
Submitted 09/03/20
During this COVID pandemic, It can not be easy. Dr.Baker made my Televist one of the best experiences I've ever endured while staying in the comfort of my own home. Please reach out to Novaspine if you are having any pain problems.
Karen T.
Submitted 08/26/20
Dr. Baker is absolutely the best pain management physician in the Valley. He is compassionate, understanding, accommodating, knowledgeable, kind, and funny. My family has been going to him for years and we have never had a problem with our injections or his advice. Not only that, he had great staff. He has the best anesthetist, named Kat. The others are very good too when she is off on her world travels. Stay home Kat! Tony always manages to find a vein for an IV which is no small feat in my arms and he's delightful to talk to. All in all, this is a great office with great people!
Joseph B.
Submitted 08/17/20
If the pain is in my neck, back or hip, I can not say enough about Dr. Baker. I have great faith in him. And with Terrie Pasch, they know what they are doing. I would highly recommend them to family & friends.
Anthony C.
Submitted 07/07/20
Dr. Baker SAVED MY LIFE! I was having severe back pain and went to a different Doctor to be evaluated. The diagnosis was simple and the Doctor recommended I have a nerve in my spine cauterized and I would be back to normal and this incredible pain would be gone. I had the recommended surgery and not only did the back pain not go away but it got worse. After the surgery did not yield the desired result The Doctor sent me to Dr.Baker for a second opinion. Dr.Baker looked at my scans and was very concern. He saw a mass that he wanted biopsied right away. After calling in a favor Dr. Baker had me in Simmon Med having the mass in my back biopsied within a day of first meeting with him. Now you have to understand that I am an extremely healthy 38 year old male who takes very good care of himself and exercises every day as well as running my own contracting company which keeps me very active. I had been dealing with this back pain for well over 2 years and no matter what doctor I went to they couldn't figure out what was causing the pain. After my biopsy came back it was found that I have an aggressive form of lung cancer stage 4 that had metastasized all over my body causing the back pain. After getting the worst news any human could ever receive I immediately started treatment at the Mayo Clinic. The prognosis for my cancer is very bleak and is a death sentence within a year to two years. Unfortunately my cancer wasn't caught in time and had spread thru out my body. If it wasn't for Dr. Baker and his amazing bedside manner I wouldn't be here today to write this review. Dr. Baker is the reason my wife, children and family even have me around at all. Without Dr. Baker rushing me into surgery I wouldn't of been able to finally figure out what was happening to my body and understand the intense pain I was enduring. Thru out this whole process Dr.Baker would call me almost daily to check up on me and offer any help he could, this means the world to me and my family. I am still fighting stage 4 lung cancer and will be for the rest of my life and Dr.Baker and his team still treat my pain every day, even the Mayo Clinic wanted him to personally handle my pain after I told them the story. Thanks to Dr.Baker I am still alive and still 100% able to live my life and this is why Dr.Baker SAVED MY LIFE! If you are in pain there is nowhere else you should trust to help control it. Everyone working at Nova Spine Pain institute is top shelf and go out of their way to make you comfortable and to take care of your issues. I cant stress enough that Dr. Baker and his team have no equal and will not let you down. Thank you Dr.Baker for giving me more time with my loved ones, you and your team are simply amazing!
Kathy J.
Submitted 06/02/20
It was perfect! Got in fast and out fast. Everyone so very nice. Dr. Baker did a great job in what he had to do. Feel very good today.
James F.
Submitted 06/01/20
The best!! I would recommend Dr B and his team to anyone who would listen!!!
Kevin T.
Submitted 05/23/20
Donna H.
Submitted 05/21/20
I am more amazed at what an incredible and caring doctor Dr Baker is every time I see him. He’s helped me through some nasty back pain. He really listened to me on my first visit and every subsequent visit he’s been wonderful. Recently, I was a little upset about some test results. To be honest, I was scared. He took the time to call me after hours. When was the last time any doctor did that for you? I highly recommend him. You’ll be happy if you decide to let him guide you through your pain. Thank you, Dr Baker!
Donna H.
Submitted 05/21/20
I love NP Victoria. She always gives me as much time as I need to really comprehend all test results and recommendations. She listens to my concerns and addresses each one without rushing me. I wish I could give her 100 stars.
Tracy B.
Submitted 05/12/20
Dr. Baker is always professional. He greets me and listens to my concerns and finds solutions. He found issues with my neck and my pain gone. I still have issues that he is helping me with. I highly recommend him.
Nancy C.
Submitted 05/06/20
Check-in was easy. Everyone was so nice and made me feel more relaxed (as I hate needles) it was a breeze. Thanks Dr. Baker to you and your crew.
Submitted 05/06/20
Dr Baker was running behind. However once he got to my visit he was apologetic for being behind. I’m very satisfied with him and would recommend him to anyone who needs help!
Wanda M.
Submitted 04/05/20
I was in so much pain and needed to get an injection during the covid-19 downtime. I kept my appointment but was nervous. I showed up, the office was empty but the 1 lady checking in provided me a mask, as well as wore her own and gloves. The facilities were spotless and they took me right directly back for my procedure. I was checked in very quickly, the procedure was done and over very quickly and I was checked out before I knew it. A+++++ service from Doctor Baker as usual!
Dominick O.
Submitted 03/25/20
Dr Morales is one of the best Doctors I have ever dealt with. Not only is he an excellent Dr., but a wonderful human being. I feel so blessed to have him take care of my back problems. Stay Blessed Dr. M.
Submitted 03/11/20
Submitted 03/11/20
Submitted 03/01/20
Very informative
Donna H.
Submitted 02/26/20
I cannot say enough good things about Dr. Baker and his entire staff. I’ve never been to a pain clinic. I had so many questions. I walked into the Sun City West office and encountered a sweet young lady at the front desk. I wish I remembered names but I was nervous. She was incredibly sweet and I felt cared for immediately. I was taken back quickly and the young lady I dealt with to do lab work was great. She took the time to explain why they needed a certain test. Next, the nurse had to put up with my questions and she was remarkable. Never rushed me. Efficient, but with kindness. That’s a real talent! And then I met Dr. Baker! Lucky break to get him!! He explained everything to me clearly so I could understand exactly what was going on with my spine. That’s a scary part of our body to deal with and when you’re a senior and have never had any issue like this, it’s especially frightening. I know they will take good care of me for this problem. It wonderful to feel confident about your medical care. I’d recommend, if you are having pain, you consider seeing Dr Baker. You’ll be happy you did. Much respect, Donna
Donna H.
Submitted 02/26/20
From the moment I walked in the door for my epidural at the Sun City office, I only encountered the most efficient, kind, and helpful employees. It felt like someone had plucked out the best possible people to deal with those of us in pain. The front desk ladies greeted me immediately. Made me feel they were there to help and I could ask any questions. I didn’t have any, but I saw the way they treated a gentleman that was confused. It was incredible to watch. I was taken back for my 1st ever epidural. I was a bit nervous. Dr Baker, Kat, and Allison explained every step to me. No rushing. Just excellent care. Post op was fun. You read that correctly. FUN. I woke up to Danielle, Troy, and Nick. It was a riot with us joking. I know they were making sure I was ok after anesthesia, but I felt like I was with my nieces and nephews. Thank you all. I’m going back for my 2nd epidural with full confidence in everyone and crazy as it sounds, looking forward to seeing this exceptional team. Thank you, Dr. Baker for creating this remarkable team! Much respect, Donna